Habajee FAQ — Everything You Need to Know

Creating a Habajee account takes less than two minutes. Go to /register, enter your mobile number, choose a password, and confirm your number with the OTP sent to your phone. Once verified, your account is active and ready to use. You do not need to provide any documents to register — verification is only required if you request a large withdrawal.

You must be at least 18 years old to register and play on Habajee. This is a strict requirement and applies to all players regardless of location. Habajee reserves the right to request age verification documents at any time. Accounts found to belong to players under 18 will be closed immediately and any funds returned.

On the login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive an OTP within 60 seconds. Enter the OTP, then set a new password. If you no longer have access to your registered mobile number, contact Habajee support via live chat and the team will verify your identity through alternative means.

No. Each player is allowed one account only. Creating multiple accounts is a violation of Habajee's terms and conditions and will result in all accounts being suspended and any winnings forfeited. If you have accidentally created a duplicate account, contact support immediately to have the duplicate closed without penalty.

Basic account verification happens automatically when you confirm your mobile number during registration. Full KYC verification — which may be required for large withdrawals — involves submitting a copy of your National ID card (NID) through the account settings page. Verification is usually completed within 24 hours. Most players never need to go through full KYC unless they are withdrawing above the standard threshold.

To permanently close your account, contact Habajee support via live chat or email at [email protected]. Before closing, make sure you have withdrawn any remaining balance. Account closure requests are processed within 48 hours. If you are closing your account due to gambling concerns, please visit the Responsible Gaming page first — self-exclusion may be a better option.

Log in to your account, go to the Deposit section, and choose bKash or Nagad. Enter the amount you want to deposit, confirm the transaction in your bKash or Nagad app, and the funds will appear in your Habajee balance within seconds. There are no deposit fees charged by Habajee — though your mobile banking provider may apply their standard transaction charges.

The minimum deposit on Habajee is ৳100. This is low enough that you can start playing real money games without committing a large amount upfront. There is no maximum deposit limit for standard accounts, though very large deposits may trigger a routine security review.

Most Habajee withdrawals via bKash and Nagad are processed in under three minutes. During peak hours or if your account is flagged for a routine security check, it may take up to 30 minutes. Withdrawals are available 24 hours a day, seven days a week. There is no cut-off time and no waiting period between withdrawals.

The minimum withdrawal on Habajee is ৳200. There is no maximum withdrawal limit for verified accounts. Unverified accounts may have a lower daily withdrawal cap — completing your account verification removes this restriction. Habajee does not charge any withdrawal fees.

If your deposit has not appeared within five minutes, first check your bKash or Nagad transaction history to confirm the payment was completed successfully. If the payment went through but the funds are not in your Habajee account, contact support via live chat and provide the transaction ID from your mobile banking app. The team will locate the payment and credit your account manually, usually within 15 minutes.

Bonus funds cannot be withdrawn directly — they must first be converted to real money by meeting the wagering requirement attached to the bonus. For example, a bonus with a 10x wagering requirement means you need to place bets totalling 10 times the bonus amount before the resulting winnings can be withdrawn. Your real money balance can always be withdrawn at any time without restrictions.

Habajee currently supports bKash and Nagad for both deposits and withdrawals. These are the two most widely used mobile financial services in Bangladesh, which means the vast majority of players can transact without needing a bank account. Additional payment methods may be added in the future — check the deposit page for the latest options.

New Habajee players receive a welcome bonus on their first deposit. The bonus is credited automatically — you do not need to enter a promo code. The exact percentage and maximum amount may vary depending on current promotions, so check the promotions page after registering for the latest offer. Welcome bonuses are subject to wagering requirements before winnings can be withdrawn.

A wagering requirement tells you how many times you need to bet the bonus amount before you can withdraw the winnings. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets using that bonus before the resulting balance becomes withdrawable. Progress toward the wagering requirement is tracked automatically in your account dashboard.

Habajee's cashback promotion returns a percentage of your net losses over a defined period — typically weekly. The cashback is calculated on your real money losses only (not bonus play) and is credited to your account automatically at the start of the following week. Cashback funds usually carry a lower wagering requirement than standard bonuses, making them easier to convert to withdrawable cash.

Free spins are credited to your account and linked to a specific slot game — usually Space Max or Diamond Tycoon. When you open the eligible game, the free spins will be available automatically. Winnings from free spins are added to your bonus balance and are subject to the wagering requirement stated in the promotion terms. Free spins expire if not used within the stated time period, so use them promptly.

Every real money bet you place on any Habajee game earns VIP loyalty points. Points accumulate across all games and count toward your tier level. As you move up through the tiers, you unlock benefits including faster withdrawal processing, higher deposit bonuses, dedicated account managers, and exclusive game promotions. Your current tier and points balance are visible in your account dashboard.

If you have a promo code, enter it in the designated field during registration or on the deposit page, depending on the type of offer. Most Habajee bonuses are applied automatically without a code — but if a specific promotion requires one, the code entry field will be clearly visible. If your code is not working, check that it has not expired and that you meet the eligibility criteria for that promotion.

Habajee currently offers eight real money games: Space Max (slots), Diamond Tycoon (slots), Rummy (card game), Double Exposure Blackjack (card game), Shade Dragon Fishing (fishing arcade), Crash Bonus (crash game), and Texas Hold'em (poker). All games are available on both the website and the Android app. New titles are added regularly.

RTP stands for Return to Player. It is the percentage of all money wagered on a game that is paid back to players over a large number of rounds. For example, a game with 97% RTP will, on average, return ৳97 for every ৳100 wagered. A higher RTP means a lower house edge and better long-term value for the player. Habajee displays the RTP for every game on its individual game page. Double Exposure Blackjack has the highest RTP on the platform at 99.3%.

Yes. All Habajee game outcomes are determined by a certified Random Number Generator (RNG). This means every spin, card draw, crash point, and fishing round is completely random and cannot be predicted or influenced by anyone — including Habajee itself. The RNG is independently tested and certified. The RTP figures published on each game page are accurate and reflect the actual long-term payout rates.

Yes. All Habajee games are available in demo mode without requiring a deposit or even a registered account. You can open any game and play with virtual credits to learn the rules and mechanics at no cost. Demo mode is identical to real money mode in terms of gameplay — the only difference is that you cannot win or lose real money. When you are ready to play for real, simply register and make your first deposit.

Double Exposure Blackjack has the highest RTP at 99.3% — meaning the house edge is just 0.7% when you play with optimal strategy. Texas Hold'em follows at 98.5% for skilled players. Among the slots, Diamond Tycoon has an RTP of 97.1% and Space Max sits at 96.8%. For the best long-term value, focus on games with higher RTPs and learn the optimal strategy for skill-based games like blackjack and poker.

Most Habajee games allow you to start from as little as ৳50 per round. Slots and crash games typically have the lowest minimum bets, while poker tables have a range of buy-in levels starting from micro stakes. The exact bet limits for each game are displayed on the individual game page. There is no requirement to bet the maximum — you can always play at the stake level that suits your budget.

The Habajee Android app is available directly from the Habajee website — visit the App page and tap the download button to get the APK file. Because the app is not distributed through the Google Play Store, you will need to allow installation from unknown sources in your Android settings. Go to Settings → Security → Unknown Sources and enable it before installing. The process takes about 60 seconds.

There is currently no dedicated Habajee iOS app. However, all Habajee games and account features are fully accessible on iPhone through the mobile browser. The website is optimised for iOS Safari and provides the same gameplay experience as the Android app. A dedicated iOS app may be released in the future — check the App page for updates.

If the app is crashing or not loading, try these steps in order: (1) Close the app completely and reopen it. (2) Check your internet connection — switch between Wi-Fi and mobile data to see if that helps. (3) Clear the app cache in your Android settings. (4) Uninstall and reinstall the latest version of the app from the App page. If the problem persists, contact support via live chat with details of your device model and Android version.

When a new version of the Habajee app is available, you will see an update notification when you open the app. Tap the notification to go to the download page, or visit the App page directly and download the latest APK. Install it over your existing app — your account data and balance will be preserved. Keeping the app updated ensures you have access to the latest games, features, and security improvements.

The Habajee app offers a faster, more optimised experience compared to the mobile browser. Key benefits include: push notifications for new promotions and bonus offers, faster game loading times, smoother touch controls, and the ability to use biometric login (fingerprint) for quicker access. App users also receive exclusive promotions that are not available on the website. For regular players, the app is the recommended way to play.

You can set daily, weekly, or monthly deposit limits from the Responsible Gaming section of your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — this cooling-off period is intentional and designed to prevent impulsive decisions. Reducing your limit takes effect immediately. Habajee strongly encourages all players to set a deposit limit that matches their entertainment budget.

Self-exclusion allows you to block access to your Habajee account for a set period — options range from 24 hours to permanent exclusion. Go to the Responsible Gaming section in your account settings and select the self-exclusion option. Once activated, you will not be able to log in or deposit during the exclusion period. Habajee will also stop sending you promotional emails during this time. For permanent exclusion, contact support directly at [email protected].

A cooling-off period is a short break from gaming — typically 24 hours, 48 hours, or 7 days. During this time your account remains open but you cannot deposit or place bets. It is a useful tool if you feel you are playing more than you intended and want to step back without committing to a full self-exclusion. You can activate a cooling-off period from the Responsible Gaming section of your account settings at any time.

If you feel that gambling is negatively affecting your life, please visit the Responsible Gaming page for a full list of tools and resources available to you. Habajee's support team is also available 24/7 via live chat and can help you activate limits or exclusions immediately. Remember: gambling should always be entertainment, not a way to make money or solve financial problems. It is okay to ask for help.

Yes. Habajee offers session time reminders that alert you after a set amount of time spent playing — for example, every 30 minutes or every hour. When the reminder appears, you can choose to continue or stop your session. This feature helps you stay aware of how long you have been playing and is available in the Responsible Gaming section of your account settings. Habajee recommends all players enable this feature as a good habit.